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Collection Manager

Stay on top of your collections with automated tasks, helpful reminders, and multiple payment options for your customers to create better monthly cash flow. CallPotential makes it easy to own your ops with technology built to solve your problems and help you grow.

Our Collection Manager customers report they:

Money

Get Paid 35% FASTER

Dollar Bill

Collect 4X More Than Average

Document

Average 5 new Auto-Pay Enrollments Each Month per Location

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Decrease Units Going to Auction as much as 63%

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Save an Average of 4-7 hours a week

GET PAID

GET PAID
  • Receive payments via text, email, or pay-by-phone with channel optimized secure payment portals
  • Two-tap, no-barrier payment system
  • Reduce units going to auction with help from real-time status updates
GET PAID
SAVE TIME

SAVE TIME

SAVE TIME
  • Automate time-intensive accounting and collection tasks
  • Empower customers to self-serve by sending payment without employee assistance
  • Smart Routing Tools automatically deliver delinquent tenants to pay by phone options bypassing store teams

SUPPORT MANAGERS

SUPPORT MANAGERS
  • Promise-to-Pay Exclusions can override payment reminders to cease or resume based on status of paid by date agreement
  • Comprehensive reporting for actionable analytics
  • Recorded audit trails for each contract, with complete transparency on message delivery, opt-outs, delayed tasks, and more
SUPPORT MANAGERS
REACH CUSTOMERS

REACH CUSTOMERS

REACH CUSTOMERS
  • Multiple payment options for customers via individually generated, secure links
  • Determine which communication channels, messages, and delivery schedules provide best results
  • Customize messaging through personalized templates and automate collections with set workflows

OWN YOUR OPS

StorQuest Self Storage Increases Call Conversion Rate by More Than 66% by Integrating Calls, Lead Capture and Follow Up into their Management Software with CallPotential

StorQuest Self Storage is based out of Santa Monica, California and has over 283 established locations across 23 states in the U.S. Mara Paredes, Director of Operations, relies on CallPotential for hands-off, measurable lead tracking and quality control. Prior to… Read more »

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Compass Self Storage Increases Auto-pay Sign-Ups by 25% Using CallPotential’s Collection Manager

Ed Hainrihar is the vice president of operations for Compass Self Storage which is based out of Cleveland, Ohio and has 90 facilities established throughout the United States. They first learned of CallPotential while seeking new call center options, but… Read more »

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Snapbox Self Storage Builds Internal Call Center with CallPotential Contact Center Software

Phil O’Hara oversees operations for an active call center operated by SnapBox Self Storage out of New Jersey. The call center is responsible for fielding inquiries originating from 29 different facilities. They recognized early on that the most integral part… Read more »

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Spaces Self Storage Experiences 40% Bad Debt Reduction Year-over-Year with CallPotential Collection Manager

Spaces Self Storage, located in downtown Toronto, partnered with CallPotential after seeing the success of a competitor that integrated the Lead Manager and Collection Manager into their software. Director of Operations Peter Obradovich determined CallPotential was their ideal solution for… Read more »

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As part of the CallPotential suite, Collections Manager was designed for the storage industry, for operators by operators.

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