Featured Case Study

StorQuest Self Storage is based out of Santa Monica, California and has over 283 established locations across 23 states in the U.S. Mara Paredes, Director of Operations, relies on CallPotential for hands-off, measurable lead tracking and quality control. Prior to… Read more »

Ed Hainrihar is the vice president of operations for Compass Self Storage which is based out of Cleveland, Ohio and has 90 facilities established throughout the United States. They first learned of CallPotential while seeking new call center options, but… Read more »

Phil O’Hara oversees operations for an active call center operated by SnapBox Self Storage out of New Jersey. The call center is responsible for fielding inquiries originating from 29 different facilities. They recognized early on that the most integral part… Read more »

Spaces Self Storage, located in downtown Toronto, partnered with CallPotential after seeing the success of a competitor that integrated the Lead Manager and Collection Manager into their software. Director of Operations Peter Obradovich determined CallPotential was their ideal solution for… Read more »

Right Move Storage Controls Operations and Elevates Customer Experience with Internal Call Center Built with CallPotential Contact Center Software Darren Kelly is the president of Right Move Storage which manages 38 properties throughout Houston, Texas. Through their efforts in identifying… Read more »

Treasure Island Self Storage is one of the fastest growing self storage facilities in the greater New York area with 11 established locations and more to come. Guido Tebano, V.P. of Sales and Marketing, came across CallPotential over seven years… Read more »

StorQuest Utilizes CallPotential’s Marketing Analytics and Gets Smart with their Marketing Spend Michelle Bakva is the Vice President of Marketing & Sales for StorQuest Self Storage which has 160 facilities across the country. The issues they were facing with their… Read more »

Paul Darden Company, a Top 50 Operator in the self-storage industry that has managed more than 60 self-storage facilities across Texas, Oklahoma and Louisiana, implemented CallPotential as it’s core software management system to maximize rental capacity, automate their call operations,… Read more »

Access Self Storage owns and operates over 21 facilities throughout New Jersey and the New York Metro area. Michele Cavaliere, Vice President, was looking to systemize their follow-up process when she found CallPotential’s Lead Manager as her perfect solution. By… Read more »

Jack Murphy is a ‘no nonsense’ guy when it comes to  making money, and CallPotential is helping him to be much more effective at it. Jack Murphy is the owner of Next Door Self Storage which has 17 locations throughout… Read more »

Tom Hayes, Safeguard Self Storage VP, appreciates the speed and efficiency with which CallPotential provides an improved customer experience. Tom Hayes has been with Safeguard Storage for approximately sixteen years, the last six of which he has spent managing Safeguard’s… Read more »

Marketing Analytics provides total lead attribution from call to close, eliminating overspending on ineffective ads. With 17 sites across the country, Guardian Storage ranks in the top 100 storage facilities by square footage and has plans for continued growth. Jeff… Read more »

Regional Manager credits CallPotential with a 15% increase in Iron Guard Storage closing rates in first six weeks. National self storage operator Iron Guard Storage operates 22 locations in Nevada, Texas, Alabama, Georgia, North Carolina, Virginia and Washington. Regional Manager… Read more »

Turtle Creek Management counts on CallPotential for peace of mind that the job is getting done—while managing more tasks in house. Turtle Creek Management is an established property management company with four locations in the Indianapolis area and nearly 20… Read more »

New York and New Jersey-based self storage company streamlines operations with Lead Manager, DIY Call Center, Collections Manager and Marketing Analytics. James Coakley is the President of Operations for Treasure Island Storage, a family of self storage facilities throughout metro… Read more »

Paul Darden Company, a Top 50 Operator in the self-storage industry with more than 60 self-storage facilities, traded outdated pen and paper methods for CallPotential to improve manager relationships and streamline operations from top to bottom Paul Darden Company, a… Read more »

RHW Capital Management counts on the CallPotential lineup as the hub for 35 Store Here facilities. Property management company RHW Capital Management operates 35 nationwide Store Here facilities. Storage industry veteran Tron Jordheim founded Phone Smart call center and served… Read more »

Storage Choice Regional Manager Jeff Bateman relies on automated texts, emails and calls from CallPotential to make collections easier. Self-storage operator Storage Choice owns 12 locations around Houston and Dallas with several more locations in the works. Jeff Bateman serves… Read more »

CallPotential immediately provides key caller information to empower employees to make decisions on the fly. Jim Dinardo is a self storage consultant who manages several self storage facilities in the Northeast. A veteran of the self storage industry since 1989,… Read more »

Ace Storage incorporates Lead Manager, Marketing Analytics and Collection Manager to boost conversion rates, optimize ads and drive collections. Jim Whiteside, owner of Ace Storage, manages ten self storage properties throughout St. Louis, Illinois and Missouri. Ace Storage has counted on… Read more »