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CallPotential Secures 2020 “Best Call Center Services” for Contact Center Software Third Year Running
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FOR IMMEDIATE RELEASE: Chicago, IL August 1st, 2018 – In an unprecedented move, the self storage industry has voted their own internal call centers “Best Call Center Services” in Inside Self Storage (ISS) Best of Business Awards by selecting CallPotential’s… Read more »
Read MoreOmni-Channel Communication for Self Storage Series: Developing a Communication Strategy Using Text Messaging Leading organizations are bridging the communication divide by implementing an omni-channel contact center strategy, which integrates Interactive Voice Response (IVR) systems, live agents, two way text, web… Read more »
Read MoreCallPotential at ISS Vegas ’18 The CallPotential team will be heading to Lovely Las Vegas next week for the Inside Self Storage World Expo and hope to see you there! Still need to register? Be our guest with this free… Read more »
Read MoreFOR IMMEDIATE RELEASE: Chicago, IL March 7th, 2018 – CallPotential, is releasing a sneak preview of CallPotential version 2.0, a complete re-imagining of the award winning technology platform. In addition to this significant update, CallPotential announces exclusive new tools such… Read more »
Read MoreOur year in review is complete and we are excited to announce that CallPotential had a record year among all metrics. View the Infographic below: CallPotential tracked and recorded over 7 million calls using over 12,000 tracking numbers. Of those… Read more »
Read MoreCallPotential partners with Storelocal to provide multi-channel communication platform for leads, collections, and internal call center options to co-op members. FOR IMMEDIATE RELEASE: Chicagoland, Illinois January 17th, 2018 – CallPotential partners with Storelocal to provide multi-channel communication platform for leads,… Read more »
Read MoreTired of spending all day calling past due tenants just to get them to pay their bill? Automate your Collections with CallPotential’s Collection Manager designed exclusively for self storage with a multi-channel communication platform. Never Tried Collections? Our customers see… Read more »
Read MoreWe are proud to announce that CallPotential has won the 2017 Inside Self Storage’s Best of Business Award for “Best Technology Innovation”. It is with pleasure and gratitude that we accept this award and are happy to share that this is the… Read more »
Read MorePast due rent can quickly become a self storage operator’s achilles heel. Consider that the average facility manager with 75 overdue tenants: Makes 50 phone calls Leaves 31 voicemails Finds 5 disconnected numbers Speaks to 14 people live Receives 4… Read more »
Read MoreIn our highly connected era, customers are looking to build a relationship with brands. Every interaction with your brand, from searching for you online, visiting your website and social media presence, to calling the facility and walking-in through moving out,… Read more »
Read MoreCHICAGO, IL — CallPotential has released SmartKIOSK Indoor, a brand customizable, rental and payment self service kiosk. This budget-friendly solution saves employee time and increases the customer experience for tenants seeking a self service option when renting a unit or… Read more »
Read MoreCallPotential at ISS Vegas ’17 The CallPotential team will be heading to Lovely Las Vegas next week for the Inside Self Storage World Expo. We’ll be exhibiting SmartKIOSKs, Manager Handheld Tools, and Lead Management and Automated Collection Software all designed… Read more »
Read MoreCallPotential hires Peter Spickenagel as Director of Business Development. CallPotential, an award-winning technology and communication platform developed for self-storage, is pleased to announce it has hired Peter Spickenagel as Director of Business Development. Peter was previously the VP of Operations… Read more »
Read MoreOne-Of-A-Kind Conference In Its 5th Year, Delights Attendees Raleigh, NC. May 9, 2016 — SiteLink, the leader in web-based software and payment processing for self-storage operations of all sizes, held its fifth user conference on April 24, 2016 on the… Read more »
Read MoreLAS VEGAS – A Dark Knight and Amazonian Princess were spotted attending the Inside Self Storage World Expo in Las Vegas yesterday. Witnesses reported that they were testing out SmartKIOSK, CallPotential’s newest product engineered around speed and affordability. When asked… Read more »
Read MoreCHICAGO, IL — CallPotential has released SmartKIOSK, a sleek, all-weather kiosk that is so intuitive customers can choose a unit, enter their information, make a payment and receive access in less than two minutes. This budget-friendly solution saves employee time… Read more »
Read MoreStorage lead management software releases 2015 statistics, anticipates successful 2016. CHICAGO, IL — CallPotential has released their 2015 results, boasting large numbers of lead management for storage industry clients. With more than 3.3 million points of contact made through phone… Read more »
Read MoreThis is the season of giving, the season of hope, and the season of decorations! 1. Decorate your storage facility: Put up lights, or New Years decorations. You don’t have to affiliate with any religion, you can just make… Read more »
Read More5 Tips for a Great Employee Evaluation In the self storage industry, having good employees is extremely important. Each tenant will come in contact with an employee, no matter what, whether they are calling, coming in to rent or paying their bill…. Read more »
Read MoreCreative and interesting ways to market are everywhere. Summer is the perfect time to try something new– there are so many avenues you can take advantage of to get your name out there. Think outside of the storage box; here are some… Read more »
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