Category Archives: Self Storage Tips

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Email Campaign Strategies via Customer Relationship Management Software

Omni-Channel Communication for Self Storage – Email Campaign Strategies via Customer Relationship Management Software Using an omni-channel CRM, like CallPotential, facilities send and receive emails through the same program and interface that sends text messages,Read More

5 Reasons Why You Should Automate Your Collection Process

Past due rent can quickly become a self storage operator’s achilles heel. Consider that the average facility manager with 75 overdue tenants: Makes 50 phone calls Leaves 31 voicemails Finds 5 disconnected numbers Speaks toRead More

Performance Review

5 Tips for a Great Employee Evaluation In the self storage industry, having good employees is extremely important. Each tenant will come in contact with an employee, no matter what, whether they are calling, coming inRead More

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