Featured Blog Post

Guardian Storage Deploys CallPotential Contact Center to Help Managers at 26 Locations Work From Home

March 24, 2020 | Categories: CallPotential News, Feed, Industry News, News, Sales, Self Storage Tips

Faced with a challenge to support operations during the COVID-19 Pandemic, Jeff Ley, Marketing and Development Analyst with Guardian Storage, quickly made the decision to support both his customers and his employees by deploying a work from home solution, found in… Read more »

Learn How to Perfect Your CX With CallPotential at Booth #319 at the ISS World Expo

March 27, 2019 | Categories: CallPotential News, Feed, Industry News, News, Omni-Channel, Sales

We couldn’t be more excited for this year’s theme “Perfecting the Customer Experience (cx)” at Inside Self Storage World Expo. We believe that improving your cx makes a tremendous impact on your bottom line. Fortunately for self storage operators, there… Read more »

Self Storage Operators Completed Over 1.3 Million Follow-ups and Collected over $91 Million Dollars in 2018 using CallPotential

January 24, 2019 | Categories: Sales

2018 was another successful year for CallPotential. Our year in review is complete and we are excited to announce that CallPotential had another record year amongst all metrics.  CallPotential tracked and recorded over 9.7 million calls using over 17,000 tracking… Read more »

Omni-Channel Communication for Self Storage – Integrating and Recording Live Calls

January 2, 2019 | Categories: Feed, Omni-Channel, Sales

Leading organizations are bridging the communication divide by implementing an omni-channel contact center strategy, which integrates Interactive Voice Response (IVR) systems, live agents, two way text, web chat, email, social media and other channels into a single seamless hub, like CallPotential…. Read more »

2017 – A Record Breaking Year For CallPotential

February 9, 2018 | Categories: Sales

Our year in review is complete and we are excited to announce that CallPotential had a record year among all metrics. View the Infographic below:  CallPotential tracked and recorded over 7 million calls using over 12,000 tracking numbers. Of those… Read more »

Cyber Monday Sale – FREE Collections Manager

November 27, 2017 | Categories: Sales

Tired of spending all day calling past due tenants just to get them to pay their bill? Automate your Collections with CallPotential’s Collection Manager designed exclusively for self storage with a multi-channel communication platform. Never Tried Collections? Our customers see… Read more »

Next Door Storage Uses Technology to Enhance the Customer Experience

April 21, 2017 | Categories: CallPotential News, Feed, Industry News, Sales

In our highly connected era, customers are looking to build a relationship with brands. Every interaction with your brand, from searching for you online, visiting your website and social media presence, to calling the facility and walking-in through moving out,… Read more »

CallPotential releases Brand Customizable SmartKIOSK Indoor at Inside Self Storage World Expo

April 10, 2017 | Categories: CallPotential News, Feed, Industry News, News, Sales

CHICAGO, IL — CallPotential has released SmartKIOSK Indoor, a brand customizable, rental and payment self service kiosk. This budget-friendly solution saves employee time and increases the customer experience for tenants seeking a self service option when renting a unit or… Read more »

Peter Spickenagel joins CallPotential as Director of Business Development

September 16, 2016 | Categories: CallPotential News, Feed, Sales

CallPotential hires Peter Spickenagel as Director of Business Development. CallPotential, an award-winning technology and communication platform developed for self-storage, is pleased to announce it has hired Peter Spickenagel as Director of Business Development. Peter was previously the VP of Operations… Read more »