Category Archives: Omni-Channel

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Email Campaign Strategies via Customer Relationship Management Software

Omni-Channel Communication for Self Storage – Email Campaign Strategies via Customer Relationship Management Software Using an omni-channel CRM, like CallPotential, facilities send and receive emails through the same program and interface that sends text messages,Read More

Omni-Channel Communication for Self Storage Series: Developing a Communication S

Omni-Channel Communication for Self Storage Series: Developing a Communication Strategy Using Text Messaging Leading organizations are bridging the communication divide by implementing an omni-channel contact center strategy, which integrates Interactive Voice Response (IVR) systems, liveRead More

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