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CallPotential Secures YLG Chairwoman, Holly Fiorello as New Director of Marketin

FOR IMMEDIATE RELEASE: Chicago, IL Monday, August 13th, 2018 CallPotential, award-winning CRM and communications software, announced that Holly Fiorello, the 2018 Self Storage Association (SSA) Young Leader’s Group (YLG) Chairwoman, has joined the company full-timeRead More

Email Campaign Strategies via Customer Relationship Management Software

Omni-Channel Communication for Self Storage – Email Campaign Strategies via Customer Relationship Management Software Using an omni-channel CRM, like CallPotential, facilities send and receive emails through the same program and interface that sends text messages,Read More

Omni-Channel Communication for Self Storage Series: Developing a Communication S

Omni-Channel Communication for Self Storage Series: Developing a Communication Strategy Using Text Messaging Leading organizations are bridging the communication divide by implementing an omni-channel contact center strategy, which integrates Interactive Voice Response (IVR) systems, liveRead More

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